Refund policy

RETURNS, CANCELATIONS, EXCHANGES

I have a strict ALL SALES ARE FINAL policy. I am a small business. Your purchases help me to feed my family, have a roof over my head, and buy more supplies. Please be sure about your purchase before you make it. Check your sizes and your budget. If you believe a mistake has been made on my part (i.e. sending the wrong item), please contact me immediately, and I will look into it.

If you are worried about sizing, there are many things you can print online to help you. You can also take a string, headphone cord, long strip of paper, etc… to measure things like your wrists, ankles, fingers, neck, etc to see how things will lie on you or fit you. I recommend you do this before purchasing from any jewelry store. These are good numbers to know. You can measure your ring size by wrapping a string around your finger, marking where the ends meet and then sizing it on a ruler. Ring sizes and dimensions can be found via a quick google search.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

Exchanges
Exchanges are not something I usually provide. However, if you contact me before the item is shipped, and I have an identical one still in the shop that's in a different size, I will consider exchanging it for you before it is shipped. This is not guaranteed and will be evaluated on a case-by-case basis. Once an item has shipped, any exchange you wish to make will be made at my discretion. The exchange must take place within 30 days, and the item you wish to acquire must be of equal or greater value. You will also pay for all shipping and handling.

Refunds
We will notify you once we’ve received and inspected your exchange, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.